PRIVACY POLICY

Last Updated: 23/04/2026

Introduction

LATAM Coffee Hub (“we”, “our”, or “the platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping details

Business Information (for producers and partners)

• Company or farm name
• Country of origin
• Product details
• Commercial information

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

How We Use Your Information

We use your information to:

• Process orders and manage deliveries
• Provide access to the platform and its features
• Manage producer accounts and applications
• Communicate with users and customers
• Improve our services and user experience
• Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share information with:

• Logistics and delivery partners
• Payment processors
• Service providers that support platform operations
• Producers (in the case of orders placed through their store)

All third parties are required to handle your data securely.

Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

Your data may be stored on secure servers and managed through trusted third-party platforms.

Cookies and Tracking

We may use cookies and similar technologies to:

• Improve website performance
• Understand user behavior
• Personalize user experience

You can manage cookie preferences through your browser settings.

Your Rights

You may:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise your rights, please contact us directly.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page.

Contact

If you have any questions about this Privacy Policy, you can contact us through our official communication channels.